DO YOU SHIP INTERNATIONALLY AND ARE THERE TAXES?
Yes we ship internationally. When you place an international order, we will ship it to you via tracked postage. Once the package arrives in your country, the courier will contact you to collect any taxes or duties.
WHAT IS YOUR SHIPPING PRICE AND POLICY?
Rocky Love Jewellery provides fast, secure and tracked shipping on all order destinations, regardless of order amount. We offer free express shipping across Australia!
Shipping usually takes 3 to 5 business days for orders in Australia and up to 2 weeks for international orders.
Our items are fully insured during transit. All purchases require a signature at the time of delivery.
WHAT IS YOUR RETURN POLICY?
We accept returns within 7 days of receipt. The item must be returned in original condition and box. It must be returned via insured mail with tracking number provided at the expense of the buyer.
A refund will be processed once the item is received and has been inspected (not before).
Please note: whilst we are happy to refund for any reason within 7 days, there is no refund on shipping and handling charges so please choose carefully.